Thousands of Gmail users have been left with void inboxes after their accounts were incidentally wiped clean.
As good as omitted e-mails, many reported that their contacts had moreover disappeared.
Google, that operates Gmail, mentioned that a tiny commission of its users had been affected.
Some accounts have already been restored, suggesting the information was not henceforth deleted.
In a statement, Google said: "This is inspiring reduction than .08% of our Gmail user base, and we've already prearranged the complaint for a few individuals."
The firm mentioned that engineers were working to revive service.
Google does not let go authorized total is to number of Gmail accounts, however it is believed to be between 150 million and 200 million.
That would meant that around 150,000 users were affected by the problem.
Gmail outages on this scale are rare, according to Alex Chitu, whose blog Google Operating System, charts the company's clouded cover computing initiatives.
He told BBC News that nonetheless service was being restored, many users were upset about the way the outage had been handled.
"Today's situation shows that Gmail is far from best and Google should do a improved work at communicating with users.
"When you can't access your summary and your Google account is disabled, it's nice to know why," he said.
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