Blackberry customers in the US and Canada are suing Research in Motion over the new universal outage that left millions without email, present messaging and net access.
A Canadian lawsuit, filed on Wednesday , was brought on interest of all Blackberry owners in the country, and accuses RIM of crack of contract.
A identical censure has been filed in the US.
RIM told the BBC it "had not been served with a censure at this time".
"RIM will rigourously reply to the matter in due course," a matter from the definite read.
The legal case claims that RIM "is accountable for Blackberry users' loss of email, BB, and/or internet service for roughly a and a half days".
"It has not compensated consumers on a prorated basement for such loss of use, whilst knowing full well that Blackberry users pay a monthly price to their wireless service providers for information services and that they were deprived thereof."
The outage, caused by a network disaster and compounded by the disaster of its fill-in system, began on October 10 and lasted 4 days.
RIM co-founder Mike Lazaridis apologised is to outage and offering all customers a package of giveaway software.
The apps, that RIM claims are value more than $100 (63), are existing until the finish of December.
Malik Saadi, leading researcher with Informa Telecom Media thinks action suits similar to these could be only the beginning.
"If the consumer forums obtain entangled they could mobilize people in to looking reward and there will be a snowball effect," he said.
Informa has estimated that RIM could find itself faced with a $25m (16m) reward bill.
"That is not large allowance compared to revenues. The greatest damage is to its brand and that could take years to cure. If we was RIM we would only indemnify users quickly," mentioned Mr Saadi.
So far no operators have pursued reward from RIM and Mr Saadi thinks it is "unlikely" any will. However, a few have referred to they will offer their own packages to customers.
"In the Middle East, two operators are discussing about compensating customers nonetheless there are no sum about how it will work," he said.
The 4 day collision could not have advance at a worse time for Blackberry, that has seen increase drop in new months.
Sales of its flagship tablet, the PlayBook, are not going together with approaching and progressing this week the definite voiced that it was loitering a program refurbish to the device.
RIM was criticised for not responding rapidly sufficient to customers when the collision occurred.
Thousands of people incited to Twitter and other amicable media networks to voice disappointment with the company and its efforts to put together the problems.
The definite clearly stepped up its communication actions as the outage dragged on.
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