Thursday, December 23, 2010

Comparison Sites 'must Do Better'

Fewer than half of those who use cost more aged websites are contented with the service provided, according to a consumer group's poll.

The 46% compensation rating is 2% descend than a formerly check in September 2009, the consult by Which? found.

The websites are used by consumers to compare a operation of financial products, such as insurance and energy.

Three-quarters of the 1,703 people polled used such websites, with half receiving out a product by them.

Others went back to the provider to purchase the product rsther than than clicking by the more aged website.

There was still a few guess that these websites usually enclosed products that done them the many commission, rsther than than what was most appropriate is to customer.

"Comparison websites are segment and package of renewing insurance or anticipating new financial products, so they unequivocally must be do a improved work at gripping their customers happy," mentioned Peter Vicary-Smith, Which? arch executive.

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