O2 Says Network Services Restored

O2 says it has prearranged network problems that left hundreds of thousands of customers without voice and information connections.

"Our tests right away uncover that all our 2G and 3G services have been entirely easy for affected customers," the definite mentioned in a statement.

"If any customers are still having problems you suggest they spin their phone off and on again."

The headlines came about 25 hours after O2 had mentioned the problems initial emerged.

Subscribers to GiffGaff and Tesco Mobile - services that use O2's mobile masts - had moreover been affected.

"Once again, you are sorry," updated a spokesman.

Little has been suggested about what caused the problems, nonetheless the mobile definite has narrowed it down to the segment of its network that deals with induction write numbers.

"We can approve that the complaint with our mobile service is due to a mistake with a of our network systems, that has meant a few mobile phone figures are not induction rightly on our network," mentioned the firm.

Steven Hartley, leading researcher at Ovum thinks the many expected result in is a program failure.

"It seems expected that it might connected to the Home Location Register, that is used to examine that someone is a bona fide customer. It contingency have been two well-defined boxes if both the 2G and 3G network fell over," he said.

Askar Sheibani, arch senior manager of IT and telecoms correct company, Comtek mentioned the collision shows the significance of simple network maintenance.

"To have an whole network down is a bad uncover is to company, and does not bode good for an user who skeleton to broach 4G services in a year's time," he said.

"This disaster to broach simple 2G and 3G services, indicates that O2 might have taken its eye off the round - ignoring the continuance of its existing service in the dash to broach 4G," he added.

O2 is not the usually network user to have gifted problems.

France Telecom's mobile network Orange gifted identical problems final week.

In be evidence of before France's National Assembly on Wednesday, France Telecom arch senior manager Stephane Richard mentioned that the collision was probably caused by a program ascent of Alcatel-Lucent apparatus 48 hours earlier.

The collision was the greatest intrusion of communications seen in France given 2004.