Google has apologised to customers who found their Gmail inboxes void after accounts were unintentionally wiped clean.
It mentioned that the e-mails were "never lost" and that "things should be back to normal for everybody soon".
Many of the omitted e-mails are corroborated up on tape, as a result the check in restoring them, the finding hulk said.
It blamed a program bug is to situation and mentioned only 0.02% of Gmail customers were affected.
Initially it had mentioned that reduction than 0.08% of its 170 million users had been affected.
"I know what a few of you are thinking: how could this come about if you have multi-part copies of your data, in multi-part information centres?" asked Ben Treynor, Google's site trustworthiness czar, in the firm's authorized Gmail blog.
"Well, in a few singular instances program bugs can start several copies of the data. That's what happened here," he added.
He mentioned that Google backs up information on offline tapes, that are stable from program bugs.
"But restoring information from them takes longer than transferring your requests to other information centre, that is because it's taken us hours to obtain the e-mail back instead of milliseconds," he said.
"Thanks for temperament with us as you put together this, and remorseful once again is to scare," he sealed off.
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